Terms and Conditions – Colrs.io
Last updated: September 2026 Version: 5.1
1. Introduction and Acceptance
1.1 About These Terms
These Terms and Conditions ("Terms") govern your use of the Colrs.io website and marketplace platform (the "Platform"), operated by Martin Sinkgraven van Lakwijk, registered in the Netherlands under KvK number 83971467, with registered address at Walingstuin 18, 1902 BC Castricum, The Netherlands ("Colrs.io", "we", "us", or "our").
1.2 Agreement to Terms
By accessing or using the Platform, whether as a buyer ("Buyer"), creator ("Creator"), or visitor, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Platform.
1.3 Age Requirement
You must be at least 18 years old to use this Platform. By using the Platform, you represent and warrant that you are at least 18 years of age.
1.4 Changes to Terms
We reserve the right to modify these Terms at any time. We will notify registered users of material changes via email at least 30 days before the changes take effect. Your continued use of the Platform after changes become effective constitutes acceptance of the modified Terms.
2. Platform Description and Role
2.1 Nature of Platform
Colrs.io is a marketplace platform that sells digital tools for creative professionals, including but not limited to LUTs (Look-Up Tables), PowerGrades, DCTLs, plugins, and related digital products ("Products"). Products are created and supplied by independent professional creators ("Creators", also referred to as "Vendors" in the Platform interface) under separate Vendor Agreements.
2.2 Seller of Record
Important: Colrs.io is the seller of record for all transactions on the Platform. The contract of sale is formed between the Buyer and Colrs.io. Creators supply Products to Colrs.io as independent suppliers under a separate Vendor Agreement.
This means:
- Buyers purchase Products from Colrs.io
- Colrs.io processes payments, handles VAT and applicable taxes, and issues invoices
- Creators receive payouts from Colrs.io for Products supplied through the Platform
2.3 Creator Curation
Colrs.io reviews Creators based on the quality and originality of their work before granting access to the Platform. This curation applies to Creators, not to individual Products, and does not affect your statutory rights as a consumer.
2.4 No Additional Warranty on Products
Except where mandatory consumer law provides otherwise, Colrs.io does not provide any additional commercial warranty regarding individual Products sold through the Platform, including any warranty of merchantability, fitness for a particular purpose, performance, compatibility, or non-infringement. Where applicable law grants a Buyer statutory rights, including conformity rights against Colrs.io as seller of record, Colrs.io will honour those rights and may seek recovery from the Creator under the Vendor Agreement. Product specifications, technical details, and compatibility information are provided by Creators, who remain responsible for their accuracy.
3. Creator Terms
3.1 Creator Registration
To supply Products through the Platform, you must complete the Creator application process, provide accurate and complete information, verify your email address, and accept these Terms and the Vendor Agreement.
3.2 Creator Representations and Warranties
By supplying Products to Colrs.io for sale through the Platform, you represent and warrant that:
a) Ownership and Rights: You own or have obtained all necessary rights, licenses, and permissions to supply the Products, including all intellectual property rights.
b) Originality: Products are your original work or you have proper authorization to distribute them.
c) No Infringement: Products do not infringe upon any third-party intellectual property rights.
d) Accuracy: All Product descriptions, specifications, previews, and technical information are accurate and not misleading.
e) Functionality: Products function as described, under the supported software versions and system requirements stated in the Product listing, and are free from material defects.
f) Legal Compliance: Products comply with all applicable laws and regulations.
g) No Malware: Products are free from viruses, malware, spyware, or other harmful code.
3.3 Product Listings
Creators must provide clear, accurate, and comprehensive Product descriptions, include technical specifications (file formats, software compatibility, etc.), upload representative preview images or videos, specify license terms for Product use, set clear and reasonable pricing, and indicate any Product limitations or requirements.
3.4 Prohibited Products
Creators may not supply Products that infringe on third-party intellectual property rights, were obtained illegally or without proper authorization, contain malicious code or security vulnerabilities, are stolen, pirated, or reverse-engineered from other sources, violate any applicable laws or regulations, or contain pornographic, hateful, or otherwise objectionable content.
3.5 Creator Indemnification
Creator agrees to indemnify, defend, and hold harmless Colrs.io, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:
- The Products supplied or Product listings
- Breach of these Terms or the Vendor Agreement
- Infringement of any third-party intellectual property rights
- Claims by Buyers regarding Product quality, performance, or compatibility
- Violation of any applicable laws or regulations
This indemnification applies to the extent the relevant claim is caused by the Creator or by the Product supplied by the Creator, and not to the extent it results from Colrs.io's own acts or omissions. It survives termination of the Creator account.
3.6 Content License to Platform
By supplying Products and related content to the Platform, you grant Colrs.io a worldwide, non-exclusive, royalty-free license to display, reproduce, and distribute your Product listings, use Product names, descriptions, and previews for marketing and promotional purposes, create thumbnails and derivative works necessary for Platform operation, fulfil Buyer purchases, and archive your content for legal and operational purposes. This license continues until you remove the Product from the Platform, except for archival, fulfilment, and legal compliance purposes.
3.7 Product Review and Approval
Colrs.io reserves the right to review all Product submissions before approval, reject Products that do not meet our standards or violate these Terms, and request modifications or additional information before approval. Approval is at our sole discretion and does not constitute an endorsement, warranty, or assumption of responsibility for Product quality, performance, or compatibility.
3.8 Product Removal Rights
Colrs.io reserves the right to remove any Product from the Platform at any time if the Product violates these Terms, we receive a valid intellectual property complaint, the Product generates excessive refund requests or complaints, we determine the Product does not meet our reasonable quality standards, or removal is required by law or legal process. Removal under this section does not entitle the Creator to compensation.
3.9 Commission and Fees
Colrs.io retains a 30% commission on all sales, all-in. This includes all payment processing fees, affiliate program commissions, and platform costs. Creators receive 70% of the sale price (excluding VAT). No listing fees, payout charges, or other platform fees are deducted from the Creator Share on top of the commission. Affiliate commissions are borne entirely by Colrs.io out of its commission and are never deducted from the Creator Share. This does not affect Colrs.io's right to recover refunds, chargebacks, and related costs, and to set off those amounts against payouts, as set out in Section 5.7 and in the Vendor Agreement. Commission structure may be updated with 30 days notice to Creators.
Example: Product sells for €50.00 (excl. VAT) → Creator receives €35.00 (70%) → Colrs.io retains €15.00 (30%, includes all fees).
3.10 Creator Payouts
Payouts are processed automatically each month; no withdrawal request is needed. A Creator Share becomes payable 18 days after the order is completed, a buffer after the consumer right of withdrawal and the refund window; where a request is resolved after payout, the Vendor Agreement (Section 5.10) applies. Your supply is settled per calendar month: on or around the 1st of each month, each Creator with a matured Creator Share for the preceding month receives a self-billing invoice for that amount, whatever the amount is. Payment follows in EUR by SEPA bank transfer or PayPal once your outstanding invoiced balance reaches €50; amounts below that threshold remain invoiced and payable and are paid in a later month. You are responsible for providing accurate payout details.
Payouts may be delayed or withheld if there are pending disputes or refund requests, your account is under investigation, you have violated these Terms, or as required by law or legal process.
3.11 Tax Responsibilities
Colrs.io handles the VAT, sales tax, and similar consumer transaction taxes for which Colrs.io is responsible as seller of record on sales through the Platform. Creators are responsible for income tax and any other taxes on their earnings as independent suppliers in their respective jurisdictions.
Creators must provide accurate tax information as required and should consult with tax professionals regarding their personal tax obligations.
3.12 Self-Billing
By accepting the Vendor Agreement, Creators authorize Colrs.io to issue self-billing invoices on their behalf for Products supplied through the Platform. Creators agree not to issue separate invoices for these transactions. Full details are provided in the Vendor Agreement.
3.13 Creator Account Termination
We may suspend or terminate your Creator account if you breach these Terms, engage in fraudulent activity, your Products consistently violate quality standards, you receive excessive complaints or refund requests, or as required by law or legal process. Upon termination, your Products will be removed, pending payouts are processed subject to a hold, set-off, and any repayment obligation for potential refunds and chargebacks as set out in the Vendor Agreement (Sections 5.10 and 11.4), and you remain liable for any outstanding obligations. Buyers who have already purchased a Product retain access in accordance with Section 4.7.
4. Buyer Terms
4.1 Buyer Accounts
To purchase Products, you must create a Buyer account, provide accurate contact and payment information, and accept these Terms.
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at support@colrs.io if you suspect unauthorized use of your account.
4.2 Purchase Process
All prices are displayed in Euros (€) unless otherwise stated. Prices are inclusive of applicable VAT for consumers in the EU. In the cart and at checkout the VAT is shown as a separate line, and the total you pay includes it. VAT is calculated automatically based on your location. Payment is processed securely through our payment service providers, which currently include Stripe. Upon successful payment, you receive immediate access to download your purchased Product.
4.3 Seller of Record
The contract of sale is between you and Colrs.io. Colrs.io issues invoices, processes payments, and handles VAT. Creators supply the Products but are not party to the sales contract with you.
4.4 License to Use Products
When you purchase a Product, you receive a non-exclusive, non-transferable license to use the Product according to the license terms specified by the Creator. Unless otherwise stated, you may use the Product for personal or commercial projects but may not resell, redistribute, share, reverse-engineer (except to the extent permitted by applicable law), or claim ownership of the Product. You may not use Products, previews, or Platform content to train, fine-tune, or validate machine-learning or AI models, nor scrape, mass-download, or systematically extract them.
Product-specific license terms govern only the permitted use of the Product. In case of conflict about the scope of use, they take precedence over the default license above. They do not modify these Terms, the sales contract, your statutory consumer rights, payment terms, or the refund policy. Colrs.io may review Product-specific license terms and may require their amendment or removal where they are inconsistent with applicable law, these Terms, or Platform policies.
4.5 Product Ownership and Intellectual Property
You do not acquire ownership of the Product's intellectual property. You receive only a license to use it as specified. All intellectual property rights remain with the Creator.
4.6 Product Support
For technical questions, compatibility inquiries, feature requests, or other Product-specific matters, contact the Creator directly through your order page. Creators know their Products best and can usually resolve issues fastest.
If a download fails, the Creator is unresponsive (5+ business days), or you cannot reach a resolution, contact Colrs.io at support@colrs.io. We will step in to help mediate or resolve the issue.
4.7 Continued Availability
Products you purchase remain available for download in your account for at least 2 years from the date of purchase (the "Availability Period"), or longer where a longer period is required by applicable law, even if the Creator later removes the Product from sale or closes their account. The Availability Period ends earlier only in the situations described in Section 12.4. If Colrs.io ceases operation of the Platform, we will use reasonable efforts to keep your download access available for a sunset period of at least 90 days from the closure announcement, for as long as the necessary infrastructure remains available to us. These availability commitments do not apply to the extent we are prevented by circumstances beyond our reasonable control. We recommend that you download your purchases and keep a local backup; your right to use a downloaded Product is not affected by the end of download access.
4.8 Availability by Country
We may suspend or restrict sales to customers in a particular country where this is necessary to comply with tax, sanctions, or other regulatory obligations, or where we cannot reasonably meet the requirements that apply there. The list of countries we currently do not sell to is published on the Platform and may change. If a purchase cannot be completed because of your country, we will tell you at checkout.
For some restricted countries, business customers may request verification of their business status so that a purchase can still be made. Access in that case depends on a successful verification; how that works and what data is processed is described in our Privacy Policy. We are not obliged to offer this route, and a failed verification does not entitle you to any remedy other than the ability to purchase elsewhere.
5. Right of Withdrawal and Refund Policy
5.1 Right of Withdrawal
Under applicable EU consumer protection law (including Directive 2011/83/EU as amended) and Dutch law (Article 6:230o BW), consumers have a 14-day right of withdrawal from the day the contract is concluded (the order date). During this period, you may withdraw from the contract without giving any reason, provided delivery of the digital content has not yet commenced.
To exercise your right of withdrawal, use the "Withdraw from contract" button on your order detail page in your account, or notify us by any other unambiguous statement (for example by email to support@colrs.io). A model withdrawal form is available in our Withdrawal & Refund Policy; using it is not obligatory. You will receive a confirmation by email. Refunds are processed within 14 days of receiving your withdrawal declaration.
The right of withdrawal in this Section 5 applies to consumers only, meaning natural persons acting for purposes outside their trade, business, craft or profession. If you purchase as a business, including where you provide a VAT registration number or purchase through a verified business account, you do not have a statutory right of withdrawal. Sections 5.4 to 5.6 apply to all Buyers.
5.2 Exception: Digital Content After Download
The right of withdrawal does not apply to digital content that is not supplied on a tangible medium, such as downloadable files, once delivery has commenced (Article 6:230p BW), provided that:
- You have given explicit prior consent for immediate delivery before the withdrawal period has expired; and
- You have acknowledged that you thereby lose your right of withdrawal.
At checkout, you confirm both conditions via explicit checkboxes. Once you start downloading a Product, the right of withdrawal lapses.
We confirm both statements to you on a durable medium in the order confirmation email, together with the information required by law. Only where you have given the consent, made the acknowledgement, and received this confirmation does your right of withdrawal end; it ends at the moment you start the download.
If you have not yet started your download, your right of withdrawal remains active for 14 days from the day the contract is concluded (the order date).
5.3 How to Withdraw (Before Download)
Use the "Withdraw from contract" button on your order detail page in your account. The button is available during the full 14-day withdrawal period, as long as you have not yet started your download. You may also withdraw by any other unambiguous statement, such as an email to support@colrs.io. After confirming your withdrawal, you will receive a confirmation email and a full refund within 14 days to the original payment method.
5.4 Refunds After Download
Although the right of withdrawal lapses after download, you may still request a refund within 14 days of purchase in the following cases:
a) Technical Defect: The Product file is corrupted, incomplete, or technically defective and cannot be resolved by the Creator or our support team.
b) Material Misrepresentation: The Product materially differs from its description or stated specifications.
c) Non-Delivery: The download link failed and the issue could not be resolved.
d) Incorrect Compatibility Information: Only if the Product description incorrectly stated compatibility with your software or system.
e) Statutory remedies: Any other case where applicable consumer law entitles you to a remedy. This includes your statutory conformity rights, which may allow a remedy beyond the 14-day period referred to above.
5.5 No Refunds For
Outside the cases in Section 5.4 and your statutory rights, refunds will not be granted for change of mind or buyer's remorse after download, incompatibility clearly stated in Product specifications, user error or lack of technical knowledge, subjective dissatisfaction with creative results, or purchases older than 14 days.
5.6 Refund Request Process
Step 1: Use the withdrawal button on your order page (before download), or contact the Creator directly via your order page (after download). Creators have 5 business days to respond.
Step 2: If the Creator does not respond or rejects a valid claim, contact Colrs.io support at support@colrs.io with your order details and evidence.
Step 3: Valid refund requests are processed within 14 days of approval to the original payment method.
5.7 Creator Cost Recovery
Where a refund is granted due to Creator-attributable causes (defect, misrepresentation, IP infringement), Colrs.io may recover the refund amount and associated costs from the Creator's earnings in accordance with the Vendor Agreement.
5.8 Chargeback Policy
If you have an issue with a purchase, please follow the process above before initiating a chargeback. Chargebacks initiated without first using the Platform's dispute process, where reasonably possible, may result in account suspension and recovery of associated costs.
Effect of a refund or a chargeback. Where Colrs.io refunds a purchase, the contract of sale for that Product is dissolved with immediate effect, the licence granted to you under Section 4.4 lapses, and your right to download and use the Product ends. Where you initiate a chargeback or an equivalent reversal through your payment method, your right to download and use the Product is suspended while the dispute is pending. If the dispute is resolved in favour of Colrs.io, the suspension is lifted and the contract continues unchanged. If the dispute is resolved in your favour and the payment is reversed, the purchase price has not been paid, and Colrs.io may either claim payment of the purchase price or dissolve the contract for non-payment, in which case the licence lapses and any copy still in your possession may no longer be used. This does not affect your statutory rights, and it does not entitle Colrs.io to withhold a refund to which you are entitled under Section 5.1 or 5.4.
6. Intellectual Property Rights
6.1 Platform Intellectual Property
The Platform itself, including its design, layout, code, graphics, logo, and content (excluding Creator Products), is owned by Colrs.io and protected by copyright, trademark, and other intellectual property laws.
6.2 Creator Product Intellectual Property
All intellectual property rights in Products remain with the respective Creators. Creators retain all ownership rights to their Products and grant Colrs.io a license to sell, display, and distribute the Products as specified in the Vendor Agreement.
6.3 Trademark Usage
"Colrs.io" and our logo are trademarks of Martin Sinkgraven van Lakwijk. You may not use our trademarks without prior written permission.
6.4 Reporting Illegal Content and IP Complaints
Anyone may report content on the Platform that they consider illegal (including but not limited to intellectual property infringement) by emailing legal@colrs.io with a sufficiently precise identification of the content, its location, the reasons why it is considered illegal, and your contact details. We review reports promptly and diligently, and inform the reporter and, where applicable, the affected Creator of our decision and the reasons for it.
For copyright complaints specifically, please submit a notice to legal@colrs.io containing your contact information, identification of the copyrighted work, identification of the infringing material and its location on our Platform, a statement of good faith belief that the use is not authorized, a statement that the information is accurate, and your physical or electronic signature.
6.5 Repeat Infringer Policy
We will terminate accounts of Creators who are repeat infringers of intellectual property rights.
7. Prohibited Conduct
7.1 General Prohibitions
Users may not engage in fraudulent activity (including use of stolen payment information, fake accounts, or review manipulation), attempt to circumvent security measures or use automated tools without permission, contact Creators outside the Platform to circumvent the Platform commission, send unsolicited commercial messages or harass other users, or use the Platform for any illegal purpose.
7.2 Review Manipulation
Buyers and Creators may not post fake reviews, offer incentives for positive reviews, create multiple accounts to review their own Products, or pay for reviews or ratings.
7.3 Reviews and User Content
By posting a review or other content on the Platform, you grant Colrs.io a non-exclusive, royalty-free license to display, reproduce, and moderate that content on and for the Platform. Reviews must reflect your genuine experience with a purchased Product. Colrs.io may remove or refuse content that violates these Terms, is unlawful, or is unrelated to the Product, and will state the reason where required by law.
7.4 Enforcement
Violations may result in a warning and request to cease the activity, temporary suspension of account, permanent account termination, withholding of payouts, or legal action if warranted.
8. Privacy and Data Protection
8.1 Privacy Policy
Your use of the Platform is governed by our Privacy Policy, which is incorporated by reference into these Terms.
8.2 GDPR Compliance
We comply with the EU General Data Protection Regulation (GDPR). Users have rights including the right to access, rectify, erase, and port their personal data, and the right to object to processing. To exercise these rights, contact privacy@colrs.io.
8.3 Data Sharing with Creators
To enable Product delivery and support, Colrs.io shares a Buyer's name and email address with the relevant Creator only (a) when the Buyer contacts that Creator about their order, (b) where the Creator delivers a license key or access credential manually, and (c) as described in our Privacy Policy if Colrs.io ceases operation of the Platform. The Creator is independently responsible for that data and is bound by the Vendor Agreement to use it only for those purposes. Where a Creator notifies Buyers of a Product update, the message is sent through the Platform by Colrs.io; the Creator provides the content and does not receive the Buyer list.
8.4 Data Sharing
We share necessary transaction data with our payment service provider (currently Stripe) for payment processing. We do not sell your personal data to third parties. We may share data when required by law.
8.5 Cookies
Our Platform uses cookies as described in our Cookie Policy. Cookies that are not strictly necessary are only placed with your consent, which you give or withdraw via our cookie banner and the Cookie Settings link in the footer.
9. Payment Terms
9.1 Payment Processing
All payments are processed securely through our payment service providers, which currently include Stripe. We accept major credit cards, iDEAL, Bancontact, and other payment methods as indicated at checkout. Prices are displayed in Euros (€).
9.2 VAT and Taxes
For EU customers, VAT is automatically calculated based on your location and included in displayed prices. Colrs.io is registered for the EU One Stop Shop (OSS) and handles VAT remittance to the relevant EU tax authorities.
We are currently not able to sell to customers in the United Kingdom or the Isle of Man. Our application for UK VAT registration is pending with HM Revenue & Customs; until it is granted we do not charge UK VAT and we do not accept orders from UK or Isle of Man addresses (see Section 4.8). For customers outside the EU, displayed prices are exclusive of any local taxes, duties, or similar charges. You are responsible for any taxes or charges that may apply in your country; Colrs.io does not collect or remit them.
Invoices are generated automatically and available in your account.
9.3 Currency
All transactions are conducted in Euros (€). Conversion rates and fees for other currencies are determined by your financial institution.
9.4 Price Changes
Creators may update Product prices at any time. Price changes do not affect purchases already completed.
9.5 Obvious Errors
Obvious errors and mistakes in prices or Product descriptions, which a Buyer could reasonably recognize as such, do not bind Colrs.io. Where an order is affected by such an error, we may cancel the order and will refund any amount paid in full.
10. Limitation of Liability
10.1 Platform Availability
We strive to maintain continuous Platform availability but do not guarantee uninterrupted access. The Platform may be unavailable due to scheduled maintenance, technical difficulties, force majeure events, or third-party service disruptions.
10.2 Limitation of Liability
Except where mandatory consumer law provides otherwise, Colrs.io does not provide any commercial warranty beyond the statutory rights applicable to consumers. Product specifications, compatibility information, and technical documentation are supplied by Creators, who remain responsible for their accuracy. Where a Product does not conform to the sales contract under applicable consumer law, Colrs.io will honour the Buyer's statutory remedies, and may seek recovery from the Creator under the Vendor Agreement.
To the maximum extent permitted by applicable law, our total liability to you for any claims arising from your use of the Platform shall not exceed the amount of fees you paid to Colrs.io in the 12 months preceding the claim (or €100, whichever is greater). We are not liable for indirect, incidental, special, consequential, or punitive damages, lost profits, revenue, data, or business opportunities, or damages resulting from Creator conduct or Product defects beyond the refund mechanisms set out in Section 5.
10.3 Exceptions
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded by law, including statutory consumer rights.
10.4 Force Majeure
We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including failures of hosting, cloud, or payment providers.
11. Dispute Resolution and Governing Law
11.1 Governing Law
These Terms are governed by the laws of the Netherlands, without prejudice to any mandatory consumer protection laws applicable in the Buyer's country of residence.
11.2 Jurisdiction
For business users (B2B), any disputes shall be subject to the exclusive jurisdiction of the courts of the Netherlands. For consumers (B2C), EU consumers may bring proceedings in either the courts of the Netherlands or the courts of their country of residence. This does not affect your statutory rights as a consumer.
11.3 Informal Dispute Resolution
Before initiating formal legal proceedings, we ask you to first try to resolve the dispute with us through good faith negotiation. Contact us at legal@colrs.io with a detailed description of the dispute. We aim to respond within 10 business days and to negotiate in good faith for up to 30 days. This step is not a precondition and does not affect your right to bring a dispute before the competent courts at any time.
11.4 Alternative Dispute Resolution (ADR)
Colrs.io does not participate in alternative dispute resolution through an independent dispute resolution body (geschillencommissie) and is not obliged to do so. This does not affect your right to bring a dispute before the competent courts. EU consumers with a cross-border complaint may also contact the European Consumer Centre (ECC) in their country of residence.
12. Account Termination
12.1 Termination by User
You may terminate your account at any time via your account settings or by contacting support@colrs.io. Upon termination, your account access will be revoked, your personal data will be handled in accordance with our Privacy Policy, and for Creators, Products will be removed and pending payouts processed in accordance with Section 3.10 and the Vendor Agreement. The effect of closing your Buyer account on your purchased Products is set out in Section 12.4.
12.2 Termination by Colrs.io
We may suspend or terminate your account with immediate effect in the following cases: a breach of these Terms, fraudulent or illegal activity, a concrete security risk to the Platform or to other users, where required by law or court order, or if we cease Platform operations. We may close an account that has been inactive (no login and no purchase) for 24 months, but we will not remove your access to Products you have already purchased while the availability period in Section 4.7 is still running.
12.3 Effect of Termination
Upon termination, your right to use the Platform immediately ceases, all licenses granted to you under these Terms are revoked, with the exception of the license to Products you have paid for, which continues as set out in Section 12.4, and sections that by their nature should survive (indemnification, limitation of liability, governing law) continue to apply. Outstanding financial obligations remain due and payable.
12.4 Purchased Products After Account Closure
a) If you close your account yourself, you keep download access to your purchased Products for 90 days after closure, after which download access ends, even if the Availability Period has not yet expired. We will remind you of this before we process the closure.
b) If we close your account because it has been inactive (Section 12.2), or because we cease Platform operations, your download access continues until the end of the Availability Period or, in the case of Platform closure, until the end of the sunset period in Section 4.7, whichever comes first.
c) If we close your account because of fraud, chargeback abuse, or illegal activity, we may end your download access with immediate effect. If we close your account for any other breach of these Terms, your download access continues for 90 days after closure and then ends.
d) None of the above affects your right to keep and use Products you have already downloaded, or your statutory rights, including your rights regarding conformity under Section 5.
13. General Provisions
13.1 Entire Agreement
These Terms, together with our Privacy Policy, Cookie Policy, Refund Policy, the Vendor Agreement (for Creators) and the Affiliate Agreement (for Affiliates), constitute the entire agreement between you and Colrs.io regarding use of the Platform.
13.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
13.3 No Waiver
Our failure to enforce any right or provision shall not constitute a waiver. Any waiver must be in writing and signed by Colrs.io.
13.4 Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms to any successor or affiliate without restriction.
13.5 Relationship
Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Colrs.io. Creators are independent suppliers, not employees or agents of Colrs.io.
13.6 Language
These Terms are written in English. Any translations are provided for convenience only. In case of conflict, the English version prevails.
13.7 Electronic Communications
By using the Platform, you agree to receive electronic communications from us that are necessary for your account and your orders (such as account notices and transactional information). Marketing messages are sent only with your consent or where otherwise permitted by law, and you can opt out of them at any time via the unsubscribe link in each message. You are responsible for keeping the email address on your account current.
13.8 Notice Requirements
Notices to Colrs.io must be sent to: Martin Sinkgraven van Lakwijk, Walingstuin 18, 1902 BC Castricum, The Netherlands legal@colrs.io
Notices to you will be sent to the email address associated with your account.
14. Contact Information
| Purpose | Contact |
|---|---|
| General support | support@colrs.io |
| Legal and IP complaints | legal@colrs.io |
| Privacy and GDPR | privacy@colrs.io |
| Creator inquiries | vendors@colrs.io |
Address: Walingstuin 18, 1902 BC Castricum, The Netherlands KvK: 83971467
15. Specific Acknowledgments
By using Colrs.io, you specifically acknowledge and agree that:
- You have read and understood these Terms in their entirety.
- Colrs.io is the seller of record for purchases on the Platform.
- Creators supply Products and remain responsible for product quality, performance, compatibility, and intellectual property.
- Colrs.io does not provide an additional commercial warranty on individual Products, without affecting your statutory consumer rights.
- Your right of withdrawal for digital Products ends when you start the download, as you confirm at checkout and as we confirm in your order confirmation (Buyers).
- You have all necessary rights to supply Products you list (Creators).
- You will indemnify Colrs.io for claims arising from your Products or conduct (Creators).
- Our liability is limited as set forth in Section 10.
- These Terms are governed by Dutch law.
- You are at least 18 years of age.